Crossroads Community Support Services Inc
OKATIE SC 29909-7001
Contact Information
Organization DBA (Doing Business As)
Organization DBA
OKATIE, SC 299097001
Telephone (843) 645-6303
Fax (843) 645-1978
Projected Annual Revenue $125,000.00 (2017)
Web and Social Media
Mission Statement

Our mission is to help chronically hungry children and their families regardless of gender or ethnicity who are in need, are motivated to help themselves and reside in the greater Bluffton and Hardeeville area.

CEO/Executive Director Susan Kroupa
Board Chair Ken Kroupa
Board Chair Company Affiliation Community volunteer and co-founder of BPB Bluffton
History and Background
Year of Incorporation 2009
Financial Summary
Revenue vs Expenses Bar Graph - All Years
Graph: Expense Breakdown Graph - All Years
Revenue vs Expenses Area Graph - All Years

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Our mission is to help chronically hungry children and their families regardless of gender or ethnicity who are in need, are motivated to help themselves and reside in the greater Bluffton and Hardeeville area.


In 2010, it became apparent to concerned community members that there was a critical problem of chronic childhood hunger in Bluffton that was not being addressed. School aged children who received free breakfast and lunch at school were at risk of going home to no food in the house over the weekend  In response to this need, in the fall of 2011 BackPack Buddies of Bluffton began, providing 80 children in 2 elementary schools with food every Friday.  Bags of shelf stable food (2 entrees, 2 fruits, 2 cereals, 2 pudding packs, a granola bar and fresh fruit) were distributed to the children to support them over the weekend.  

From the there, the program took off and continues to grow every year.

In the summer of 2012 a first-ever summer program was begun providing vouchers to the children to shop at the Bluffton Farmers Market for fresh produce for themselves and their families.

In 2012-2013, a new program, BackPack Buddies II, began supplying monthly boxes of food to over 100 children and their families. Designed to meet the needs of older children, it also proved to be very beneficial to some elementary school children, particularly for those from large families.

2013-2014 brought significant changes and successes to our program as we left The Lowcountry Food Bank with the sustainability and strength to continue on our own. A major accomplishment was adding Hardeeville Elementary School to the BPB II program.

Fast forward to 2015-2016. Hardeeville Ridgeland Middle School was added to the BPB II prograam.  Each week 300 backpacks were distributed in 4 Elementary Schools and 170 boxes of food were distributed monthly in 7 other Schools in Bluffton and Hardeeville serving a total of over 600 children for the school year 2015-2016.

In the 2016-2017 school year, Royal Live Oaks Public Charter School in Hardeeville was added to the program and in the beginning of this school year 192 boxes are being distributed each month.  We are currently serving about 700 children on a weekly or monthly basis. 

The goals and accomplishments of BackPack Buddies of Bluffton and Hardeeville have been strongly aligned since the inception of the program—to feed chronically hungry children to help them to be less hungry, healthier, more successful in school and more stable emotionally and socially. 

Our top accomplishments for the 2016-2017 school year:

1) Served 600 children in 2 programs during the school year.

2) Increased the number of children receiving backpacks each week to 300.

3) In Hardeville, added Royal Live Oaks Public Charter School to the Box Program increasing the number of boxes delivered to Hardeeville each month from 95 to 120.

4). Added programs to both the upper and lower academies at the new River Ridge Academy.

Goals for 2017-2018:

1) To sustainably serve the children who depend on our help.

2) To continue to grow the program to serve more children.

3) To implement new programs at both high schools in Bluffton especially for homeless teens and families in crisis.

4) To maintain and grow financial stability for the program.

5) To continue outreach in both Bluffton and Hardeeville to try to ensure that all children in need are being served.


Our most urgent needs revolve around accommodating program growth and community needs while maintaining sustainability and financial security.  With no paid staff it can be difficult to compete against other non-profit organizations which have trained Development and paid support staff.  While our volunteers have great passion, we don't always have the requisite skills.  Therefore, we need:

1)  assistance with grant opportunities, both  resourcing and writing.

2) assistance with Fundraising ideas and implementation.

3) help with Public Relations to further our branding and impact in the giving community.

CEO/Executive Director Statement

BackPack Buddies of Bluffton is an all-volunteer organization.  An all-volunteer organization is a very positive thing--it shows the true heart and caring of the community.  But it can also have it's challenges.

On the positive side we have no paid staff or overhead; all revenues of the BackPack Buddies program go directly to feeding hungry children. We are organized and run by a Leadership Team comprised of representatives from major partnering organizations with direction by volunteer co-Directors who originally founded BackPack Buddies of Bluffton.

Unquestionably our greatest success has been the growth of the program over the past 6 years. We began the program with 80 children in 2 elementary schools—in the 2015-2016 school year we served about 600 children in all the elementary and middle schools in Bluffton and two schools in Hardeeville. For the 2016-2017 school year we are adding a 3rd school in Hardeeville and will be taking a more active role in the high schools in Bluffton.

Our growth success is totally due to school and community support. The schools have found precious space for us to store food and the Social Workers and other staff have worked hand in hand with us every step of the way. Their concern and dedication to these very vulnerable children is amazing. We have numerous community partners—Religious congregations, individuals, residential communities and local businesses. Our partners help provide funding through donations and grants, volunteers (200) and a real love and caring for the children. Our partners make it happen!

Being an all-volunteer organization also has it’s challenges—growing the program and remaining financially sustainable in the larger non-profit world can be difficult for a small non-profit like ours. It is difficult to compete with larger (sometimes much larger) organizations who have paid Development and support staff and superior Public Relations and branding in the community.

We are trying to meet this challenge by never taking a financial opportunity or potential resource for granted. We continue to look for new opportunities, work to promote BPB, improve our branding and recruit new partners with with funding experience to help us to achieve our financial goals. 

Board Chair Statement

For five years we have measured our success in terms of reaching an increasing number of children and families whose hunger has impaired their ability to succeed.

Alleviating hunger enables children and families to focus on challenges and opportunities that have not been addressed with the attention and energy required for success.

We are proud of our achievements in growing BackPack Buddies of Bluffton from two schools and 80 children to nine schools in Bluffton and three schools in Hardeeville and well over 600 children being served. We are also proud of our many partnering organizations that provide both volunteer manpower and financial support; and the fact that we are an all-volunteer organization with no overhead expense so that all dollars donated go directly to the purchase of food to be distributed to those in need.

Our challenges as a Board are to develop a Strategic Plan and a Succession Plan to guide and direct our future growth, shape our program to meet evolving needs in our community and to select and prepare leaders who are equipped to envision and manage that growth. We look forward to our partnership with The Community Foundation of the Lowcountry to help us succeed in meeting those challenges
Areas of Service
Beaufort County
Jasper County
Bluffton, Beaufort County 29910
Okatie, Beaufort County 29909
Hardeeville, Jasper County 29927 
Board Chair
Board Chair Ken Kroupa
Company Affiliation Community volunteer and co-founder of BPB Bluffton
Term Jan 2017 to Jan 2020
Board of Directors
Sheri Bush Community Volunteer, Business owner
Dr. Susan Gordon Board Director/Community Volunteer
Ken Kroupa Board Treasurer
Sue Kroupa Board Director/Community Volunteer
Janet Plante Community Volunteer, Business owner
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 4
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 1
Female 4
Written Conflict of Interest Policy? No
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Number of Full Board Meetings Annually 4
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director/CEO Susan Kroupa


My husband Ken and I have lived in the lowcountry for the past ten years, previously residing in Bucks County, Pennsylvania for 17 years. We’ve been married for 49years and have 4 grown children; Kathy, Ken Jr., Kevin, and Bill.

I graduated with a BA in Sociology from the College of William and Mary in 1967. My employment history includes Computer Programmer, Computer Systems Analyst, Technical Recruiter and Account Manager.

Since retiring, my passion has been community outreach to help those in need financially, physically, and spiritually who want to help themselves.

Activities since moving to the lowcountry in August 2007.

• Crossroads Community Support Services--One of 3 founding Directors of this newly formed 501 c 3 which serves as the umbrella organization for all the local Missions work.

• Co-Director of BackPack Buddies of Bluffton and BackPack Buddies II of Hardeeville.

• Crossroads Unemployment Support Group. Co-founder and co-coordinator of this weekly program.

• Family Promise Coordinator for Grace Coastal Church.

• Greater Bluffton Community Fund--Vice Chairman.

• Volunteer--Same Day Surgery at Beaufort Memorial Hospital.

• Bluffton Self Help—Director

• The Children’s Center--Director

Prior Activities

• Solebury Township—Elected Township Supervisor—4 years—Chairman of the Board 2 years.

• Solebury Township Ordinance Revision Committee member—2 years

• Solebury Township—Land Preservation Committee member—5 years. Chair—3 years. Helped to preserve one-third of the Township from future development.

• Solebury Township Historical Society Board member—3 years

• Bucks County Audubon Society—Board member—3 years, President—2 years

• Solebury United Methodist Church—Co-chair Missions Committee—3 years

• Active in PTOs in our children’s schools, including President of Elementary and High School PTOs.

• Active in Young Woman’s League, including Chairing organization and directing a volunteer Senior Center.

• Junior League

Co-CEO Ken Kroupa
Term Start Aug 2011

BA Psychology, Dartmouth College (1961)

Graduate Study, Duke University, Counseling Psychology

1 year, Student Counselor – Duke University

35 years Human Resources experience – Mobil Oil Corporation

• manpower planning, recruiting programs, training, management development

• compensation and benefits design, mergers and acquisitions, retention plans,

• labor relations, organization design and development

• management selection and development, succession planning

• executive coaching

• VP, Human Resources – Mobil Chemical Company – 5 years

• VP, Human Resources – Mobil Technology Company – 6 years

8 years – New Hope – Solebury School District – School Board Director

4 years – Solebury Township Planning Commission – Chairman

1 year – Solebury Township Comprehensive Plan Committee

4 years – Solebury Township Historical Society – Treasurer

3 years – Solebury United Methodist Church – Administrative Council – Chairman

1 year – New Hope –Solebury Public Library – Director

1 year – Bluffton Self Help – Director

1 year – Family Promise of Beaufort County – Director

3 years – Grace Coastal Church – Elder

10 years – Community Hospital Volunteer – Same Day Surgery

3 years – New Hope Eagle Fire Company – consultant

2009 – present – Crossroads Community Services Inc.

• Founding Director

• Treasurer

• Managing Director of BackPack Buddies

• Logistics manager – BackPack Buddies

Full Time Staff 0
Part Time Staff 0
Volunteers 200
Contractors 0
Organization has a Strategic Plan? No
Organization has a Fundraising Plan? No
Diversity Policy Yes
Whistleblower Policy No
Document Destruction Policy No
Directors and Officers Insurance Policy Yes

Organizations with whom we partner: Saint Andrew By-The-Sea, Lord of Life Lutheran, Temple Oseh Shalom, Lowcountry Community Church, Low Country Presbyterian Church, Grace Coastal Church,  Bluffton United Methodist, Sun City Lions Club, Carson Realty, Hampton Hall, Oldfield, Colleton River, Bluffton Farmer’s Market, Okatie Elementary School, Fox Lake Village, Sun City Softball League


BackPack Buddies of Bluffton (and Hardeeville) is all about feeding hungry children. The premise of the program is simple. Many children who qualify for free meals at school go home to no food over the weekend. BPB was developed to help these chronically hungry children and currently sponsors 3 programs:

• The traditional BackPack program—each month food for the backpacks is purchased, picked up, packed and stored for distribution. Every Friday volunteers distribute the food to children who have been identified as being especially at risk.

• BackPack Buddies II—instead of backpacks going home with the children each week, volunteers pack boxes of shelf stable food that is delivered to the schools and picked up by their families once a month

• The Summer program provides the children with vouchers that they take to the Bluffton Farmers Market to redeem for fresh produce each of the 10 weeks they are out of school
Budget $120,000
Short Term Success

Hunger is a basic human need. Hungry children are less attentive and have difficulty concentrating and learning. Their health and emotional and physical well being are compromised.

By addressing this basic human need, we enable these students to focus their attention on academic and social learning opportunities in school.

Because of the issue of confidentiality and protection of the children, we don’t get reports on individual progress of the children. We do have antidotal evidence from teachers and parents (through the Social Workers and surveys) that children are less hungry, less irritable and that attention span and grades are improving.

Long Term Success

Our goal long term is to help the children be successful in life. Many of the children in or program are victims of generational poverty with a high percentage of minorities. In the Bluffton program, 54.8% are Hispanic, 32% are African American, 9.6$ are Caucasian and 3.4% are bi-racial. In Hardeeville 50% are Hispanic, 45% are African American and 5% are Caucasian.

 These children may be in need, but they have the same dreams as any child.  They need our help with nutritious food to be able to compete with the other children to fulfill these dreams. 

Long term, our hope is that by helping these children from an early age that they will be healthier, more attentive and “ready to learn”, more inclined to continue their education and more able to ultimately succeed as productive members of the community.

Strategy Yes
Program Success Monitored BY

To be very honest, we don’t have such a tool nor do we know if our program is successful. As stated above, because of confidentiality and very valid District policy it is difficult for us to get statistical data.

However, based on the positive responses from school personnel, their requests aside from our weekly and monthly programs for help from families who are in crisis, and the stories we hear from the Social Workers, we have to believe that we are having a positive impact.

While we may not have statistically relevant data, we do have goals:

1) That the children are not hungry

2) That the children are healthier and more emotionally stable

3) That the children have a better chance to lean and have success in their lives

Fiscal Year
Fiscal Year 2017
Projected Revenue $125,000.00
Projected Expenses $125,000.00
IRS Letter of Exemption
Detailed Financials
Expense Allocation
Fiscal Year201420132012
Program Expense$70,627$51,588--
Administration Expense$6,921$5,056--
Fundraising Expense------
Payments to Affiliates------
Total Revenue/Total Expenses1.331.11--
Program Expense/Total Expenses91%91%--
Fundraising Expense/Contributed Revenue0%0%--
Assets and Liabilities
Fiscal Year201420132012
Total Assets$56,459$31,883--
Current Assets$56,459$31,883--
Long-Term Liabilities------
Current Liabilities--$1,002--
Total Net Assets$56,459$30,881--
Short Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities--31.82--
Long Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets0%0%--
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar Amount -- ----
Second Highest Funding Source & Dollar Amount -- ----
Third Highest Funding Source & Dollar Amount -- ----
Capital Campaign
Currently in a Capital Campaign? No
State Charitable Solicitations Permit
Registration Yes May 2018
Nonprofit Crossroads Community Support Services Inc
OKATIE, SC 299097001
Primary Phone (843) 645-6303
Contact Email
CEO/Executive Director Susan Kroupa
Board Chair Ken Kroupa
Board Chair Company Affiliation Community volunteer and co-founder of BPB Bluffton
Year of Incorporation 2009